Frequently Asked Questions (FAQs)

Welcome to the Little Hygiene FAQs page! Here, we answer the most common questions about our products, orders, shipping, and returns.

1. What products do you sell?

We specialize in high-quality air freshener refills and automatic dispenser bundles designed to keep your space fresh and inviting.

2. How can I place an order?

Simply browse our products, add your preferred items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

3. What payment methods do you accept?

We only accept cash on delivery (COD) 

4. How long does shipping take?

Orders are typically processed within 1-2 business days and delivered within 3-7 days, depending on your location.

5. Can I return a product?

Yes, returns are accepted within 7 days of receiving your order, provided the product is in original condition. If the item is found to be mishandled, the return will be rejected.

6. Do you offer exchanges?

No, we currently do not offer exchanges. However, you can return an eligible product and place a new order if needed.

7. How do I request a return?

Contact our customer support team within 7 days of delivery. You must return the product in its original condition to our shop address. Once inspected and approved, we will process the refund within 14 days.

8. What if my product arrives damaged?

If your order is damaged during shipping, please contact us within 24 hours with photos of the product and packaging. We will assess the issue and provide a solution.

9. Do you offer international shipping?

Currently, we only ship within Pakistan. International shipping is not available at the moment.

10. How can I contact customer support?

You can reach us at:

📍 Shop Address: Shop #54, Yousuf Plaza, G Floor, Marriott Rd, Quetta Wala Market, Karachi
📞 Phone: +92 328 2215197

For any further questions, feel free to contact us! We’re here to help. 💙